Concise feedback forwarder: Forward brief feedback reports to responsible teams

With concise feedback forwarder, collect and share customer insights effortlessly. Streamline interactions with tailored options for effective communication.

Two customer service representatives discussing feedback while using a laptop.

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Streamline customer feedback collection with ease

Transform how your team gathers and processes customer feedback effectively

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Simple text input interface

Easily enter your name, phone number, feedback date, and type in a straightforward format. The simple text input makes it user-friendly for anyone in the team to quickly gather essential information without unnecessary complications, facilitating seamless data collection.

Customer Engagement specialists discuss strategies at a bright workspace featuring plants and cityscape views.

Efficient forwarding mechanism

Directly send collected feedback to the relevant department with just a few clicks. Our efficient forwarding mechanism ensures that critical insights reach the right team promptly, enabling swift resolution of customer concerns and driving improvements based on actionable data.

A diverse team discussing onboarding feedback around a table.

Comprehensive feedback details

Capture detailed feedback from customers with focused fields for specifics. By allowing users to enter comprehensive details, such as additional comments and suggestions, you empower your team to understand and address issues more thoroughly, enhancing overall customer satisfaction.

Professionals utilizing a feedback analysis tool in a customer support setting.

User-friendly experience

Designed for ease of use by Customer Service Managers and support teams. The intuitive design streamlines the process, making it accessible for every role within the department to collect valuable feedback effortlessly while maintaining focus on enhancing customer experiences.

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Additional information

Best for: Customer Feedback Coordinator, Customer Experience Specialist, Feedback Analyst, Call Center Quality Assurance Manager, Customer Insights Manager

Published:
byModernIQs