Trigger phrase evaluator: Evaluate customer words for possible escalation indicators

The trigger phrase evaluator helps customer service teams identify escalation triggers, streamline interactions, and improve support efficiency.

A customer service representative evaluating customer words using a laptop in an office setting.

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Additional information

Best for: Escalation Management Specialist, Customer Service Escalation Analyst, Call Center Escalation Coordinator, Escalation Response Agent, Customer Support Escalation Advisor

Published:
byModernIQs