Identify Escalation Triggers

All apps

Customer support agent analyzing data for escalation management.

Escalation threat recognizer

Discover the escalation threat recognizer to streamline customer suppo...

Escalation threat recognizer: Recognize language patterns indicating possible escalation
A person analyzing customer messages on a computer in a modern office.

Customer concern insight generator

The customer concern insight generator helps manage customer issues ef...

Customer concern insight generator: Generate insights on escalation potential from messages
Two customer support representatives discussing escalation phrases in an office setting.

Support escalation detector

The support escalation detector helps you identify and manage customer...

Support escalation detector: Identify phrases that signify escalation needs
A customer service representative evaluating customer words using a laptop in an office setting.

Trigger phrase evaluator

The trigger phrase evaluator helps customer service teams identify esc...

Trigger phrase evaluator: Evaluate customer words for possible escalation indicators
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